Leveraging a distributed team to elevate your customer experience—anywhere, anytime.
Contact UsAt Maddox‑Wang LLC, we believe that exceptional customer service is essential. Our expertly assembled team delivers high‑quality service through dedicated and professional agents who demonstrate genuine care and empathy for each customer's needs.
Flexible remote assistance via chat, email, and phone, tailored to meet your specific support needs. Detailed support hours are outlined in our client service agreements.
Remote troubleshooting for Windows systems, backed by comprehensive ticketing and follow‑up.
Friendly, knowledgeable help after the sale—setup guidance, troubleshooting, and satisfaction check‑ins—to ensure every customer leaves happy.
Our leadership brings over 30 years of combined experience across financial services, IT support, customer care, and business operations. Their hands-on approach ensures every engagement is led with precision, reliability, and care.
We’re committed to dependable, professional service. We adapt quickly to your needs, leverage smart tools, and continuously seek better ways to deliver exceptional customer care.
Email us at contact@maddox-wang.com